Pixangelo
FAQ
The essentials about creating, credits, printing and delivery of your artwork. Didn't find an answer? Write to us via the contact page.
Creating
Do I need to know how to write prompts?
No. Write the motif, mood or room the artwork is for in your own language. You can also start from a style or from inspiration and Pixangelo fills in the rest. After the first design you fine-tune the artwork.
Can I change the result?
Yes. Similar gives you a similar version, Adjust changes one specific thing – for example warmer colours, a simpler background or a calmer composition.
Will my artwork exist only once?
The artwork comes from your own idea, so it is created for you. However, AI creation works with probability, so we cannot guarantee that a similar image will not be created elsewhere.
What happens if a brief doesn't pass the check?
Every brief goes through an automatic content check. If the check blocks it, no credit is used and you can change the brief.
Credits and prices
What is a credit?
One credit is one creative action: a new design, a similar design or an adjustment. You have 3 free creations every day.
How much do extra credits cost?
10 credits for €1.95, 20 credits for €2.95 or 50 credits for €6.95. Purchased credits never expire. For every artwork you buy, we give you 10 credits back.
How much does an artwork cost?
From €39 for A4 to €139 for A1 with a matte finish; gloss costs €5 more. You'll find all sizes and prices in the price list. You see the final price before adding it to the cart.
When do I pay for the artwork?
Only when you like the design and add it to the cart. We prepare the final high-resolution artwork only after the order is paid.
Printing and material
What do you print on?
On a light, rigid 5 mm forex board. We UV-print directly onto the surface in our workshop in Slovakia. You choose a matte or gloss finish. More in Print quality.
Will the printed artwork look like the preview?
The preview is a design. After payment we create the final high-resolution artwork from it, and a person checks it before printing. Colours on the board may differ slightly from a backlit screen.
Which sizes do you offer?
Portrait A4, A3, A2 and A1, square 30 × 30 and 50 × 50 cm, and circle 30 and 50 cm in diameter. We don't offer custom dimensions yet.
Order and delivery
When will I receive my artwork?
We make every artwork only after the order is paid, in our workshop in Slovakia. We'll let you know by e-mail once we've shipped it.
How is the artwork packed?
We print, check and pack the artwork in our workshop. The board is rigid and travels well.
Can I return a custom artwork?
We make the artwork to order based on your design, so the standard right of withdrawal may not apply. If there is a problem with the artwork itself, we will put it right.
What if the artwork arrives damaged?
Write to us at info@pixangelo.com with your order number and a photo. Depending on the situation, we will repair the artwork, print it again or refund your money.
AI and content
Is AI-generated content labelled?
Yes. The artwork is created with AI and carries the mandatory AI content label, which we keep throughout the entire process.
Who checks the content?
Every brief goes through an automatic content check, and a person checks every order before printing.
Create your own artwork
One sentence is all it takes. 3 creations a day are free, and you pay for the artwork only once you like the design.
Create artwork